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Boxever Services

Our services teams help some of the best brands in the world maximise the impact of their data-driven decisioning, experimentation and personalistion initiatives.

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Technologists. Data-heads. Analysts. Marketing performance leaders. Email and mobile experts. Whether you’re looking for technical guidance on optimising your current stack, help to accelerate the delivery of your strategic approach or a second opinion on your channel planning, we have specialists on hand to help.

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A sidekick for your success

Our customer success team will be with you from day one. First, they’ll swoop in with the basics. They’ll get you up-and-running on the platform. Provide training. Offer hotdesk support and account management. But they specialise in so much more. As long-term partners to all your teams, they’ll provide strategic success services and projects.

Whether that’s advice on optimising the customer lifecycle, helping to refine channel engagement or running workshops to define your personalisation roadmap, you’ll have support from the most experienced and creative team in the business.

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Are your teams sick of having to put a call into IT – or even their vendor – whenever they want to make a change to their personalisation campaigns? The Boxever Academy gives them all the tools they need to use the platform on their own. Manuals. How to videos. Training at your office. Whether you’re looking for in-depth, long-term learning modules or want to get someone in your team up-to-speed in 24 hours, the Academy has the tools you need.

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Sometimes, however advanced your people are, you don’t have the skills at hand to get the most of your tech stack. We work with a wide range of partners, systems integrators, marketing cloud services and technologists to make sure our customers have the expertise, tools and inspiration they need. We’re very happy to work with your partners or, if you’re looking for that extra helping hand, make an introduction for you.

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