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Journey Automation

Smooth and seamless journeys

Integrated campaigning is the holy grail, but with so many digital and traditional touchpoints to contend with, achieving it is tough. Boxever delivers joined-up 1:1 interactions across all your channels via real time, triggered or batch updates and next best action decisioning.


Make every moment count

Boxever helps you maximise so-called “micro-moments”, whether they’re “one-offs” or part of a wider customer journey. Using analysis of existing and real-time customer data, it automatically concentrates your marketing spend with content and channels that are performing well.

Use ours or BYO

We’re not precious about who sends your emails. We can do it for you using BoxeverMail, or you can use your own service. We integrate with the likes of Salesforce Marketing Cloud, IBM, Oracle Responsys, Adobe Marketing Cloud, Cheetah Digital, Mailjet – and many more.

Bring new journeys to life

At a time when the “traditional” customer journey is being fragmented by the emergence of both new channels and new customer expectations, it has never been more important to understand every touchpoint customers have with your brand. Drawing on our experience working with some of the world’s leading brands, we’ll help you map your touchpoints and activate new journeys.

Decisioning Canvas

How to evolve your single customer view for omnichannel personalisation