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Smarter experiences during COVID-19

In these difficult times, Boxever’s personalisation solutions have been supporting our customers by providing new ways for them to get closer to their customers today and for tomorrow's new normal.

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Quick win use cases designed for maximum impact

Agile communications for uncertain times
React quickly to changing demands and go-to-market strategies with experiences that keep your customers informed and engaged.

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Maximise revenue from your customer base
Double-down on 1st party data to effectively re-engage your customer base across all channels.

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Level up data activation to real-time
Use this time to level-up your customer data strategy by moving to real-time audience segmentation and activation.

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Grow marketing and advertising audiences
Reach all your website visitors and loyal customers after they leave your site by doubling down on 1st party data.

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Be ready to capitalise when demand returns
Be ready to take full advantage of a rebound in demand with quick win conversion optimisation tactics.

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Capitalise on every revenue opportunity
Blend ‘nudge’ tactics with testing, and optimised experiences to maximise conversion and cross-sell.

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Agile communications for uncertain times

Banners, overlays and sliders are great ways to quickly articulate key messages to your customers. You can use site-wide messages, or target specific cohorts with relevant messages about changes to your service, or new initiatives you have launched.

  • Keep customers abreast of changes to your service
  • Announce new initiatives and services
  • Promote new campaigns and promotions
Agile communications pop-up and top banner
Real-time activity stream

Level up data activation to real-time

Capturing real-time customer insights (page views, searches, product views, content consumption, cart activity, etc.) enables you to level up your communications, marketing and e-commerce strategies through personalisation. A real-time CDP (customer data platform) provides this capability and can be up and running within days.

  • Gain a real-time view of visitor and customer activity
  • Improve conversion by targeting experiences matched to behaviour
  • Generate audiences for your targeted paid media campaigns

Be ready to capitalise when demand returns

Be prepared to take full advantage of demand with quick win conversion optimisation tactics. Use social proof across to build trust whilst nudging people towards actions by sympathetically conveying popularity, urgency and scarcity.

  • Product availability and inventory
  • Real-time popularity
  • Reassurance messaging
Personalise your vehicle
Recommended for you

Maximise revenue from your customer base

When existing customers return, show that you know them by adding personalised recommendations to their experiences. You can use historical purchase behaviours and their recent session activity to make your recommendations hyper-personalised.

  • Browse and search based recommendations targeted 1:1
  • Trending recommendations based on the power of the crowd
  • Curated recommendations based on your current products and services

Grow marketing and advertising audiences

Make sure you can reach all your website visitors and loyal customers by doubling down on 1st party data to power your experiences and campaigns.

  • Use sliders, popovers and inline forms to seek marketing opt-in
  • Reactivate loyal customers by syncing audiences to paid media platforms
  • Re-engage visitors with exit-intent, inactive tab title messages and retargeting
Reach loyal customers everywhere
Recommended add-ons

Capitalise on every revenue opportunity

Cash is king in these times and maximising revenue via x-sells and add-ons has never been more important. You can level-up your recommendations by creating precisely targeted offers and bundles that take into account key customer segments and behaviours.

  • Use rules, models and self-learning AI
  • Target product, bundles and promotions matched to high converting cohorts
  • Mirror onsite recommendations in your emails to improve conversion

Getting started with Boxever is easy

Take the first step towards smarter customer interactions. Check out our interactive product tour, or book a demo, to see how Boxever can work for you.

Build smarter customer interactions

If you’re looking to drive your business forward with data management, decisioning, experimentation and personalisation we’d love to have an expert show you around our platform.

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