Boxever’s visitor identification makes sure you know precisely who your site or app’s visitors are, and what to do with them, every second of the day. It “matches and merges” customer profiles by combining existing data with live behavioural data to make sure you have the most complete, up-to-date intelligence possible with no duplication. And because we do all that in real time, there’ll never be a moment when you’re uninformed.
The perfect product,
Boxever takes the deepest, most accurate understanding of your customers and turns it into product and content recommendations that drive cross-selling and up-selling that really works. Our machine learning engine optimises these recommendations in real time so your customers receive the most relevant content whenever they’re on their mobile.
Next best action
Customers no longer want to be communicated to. They expect to be engaged. We help you move beyond recommendations by intelligently selecting actions to take that build deeper engagement – and real relationships – with customers. Whether it’s offering a meeting with a sales advisor, assistance with a mortgage application or a helpful download, the possibilities to guide customers through a bespoke journey are endless.
On most websites only 2% of web traffic converts on the first visit. We’ll help you convert “bounced” traffic by identifying repeat visitors and presenting them with relevant content – their last five searches or cart items, for example.