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Aviation Festival London 2018 round-up

Lessons from the conference floor: Aviation Festival London round-up It has been a great few days here in London at the Aviation Festival – and utterly non-stop. Keynotes. Seminars. Catch-ups over coffee. Chats over beers. The mother of all aviation parties at the Emirates Stadium. This event doesn’t disappoint. Boxever at Aviation Festival 2018 –…

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Are airlines future-gazing past their customers?

Changing experiences and expectations: How well do airlines know their customers? I remember getting a flight in my teens. We were off on holiday somewhere hot and had booked the tickets through a high street travel agent. The day arrived, we set off, and we got to the airport exactly three hours early (being cautious…

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Power is nothing without control: Boxever recognised in Gartner’s Personalisation Magic Quadrant

Boxever has been recognised as a Niche player in Gartner’s Personalisation Engine Magic Quadrant The digital revolution was well underway before we were established in 2011. Watching from the sidelines, we’d seen the rise of ever more powerful technology. More dynamic CRMs. The cloud. Big data. Fledgling AI.   Each new development brought a new…

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GDPR Isn’t a Deadline: It’s an Opportunity

It has been years in the making, but GDPR is finally here. Now that we’ve arrived, I can’t help but think back to what it felt like at one minute past midnight on 1 January 2000. We’d been through months of worry and panic about the so-called Y2K ‘millennium bug’. Life as we knew it,…

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8 things airline industry leaders will be doing in 2018

2018 will be a ‘coming of age’ for airlines and MarTech. We’ve gleaned these insights from our global client roster (the world’s most innovative airlines) and from being in the customer’s shoes on a regular basis. So, it’s safe to say we know a thing or two about travel and the technology driving customer experience…

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