Boxever Blog

You may have seen the news. airBaltic, who recently chose to work with us here at Boxever, has got big plans. Latvia’s flag carrier announced on Monday that it has ordered up to 60 Bombardier CS300 aircraft, cementing its place as a key player in Northern Europe. From the outside looking in, airBaltic has always…

It has been years in the making, but GDPR is finally here. Now that we’ve arrived, I can’t help but think back to what it felt like at one minute past midnight on 1 January 2000. We’d been through months of worry and panic about the so-called Y2K ‘millennium bug’. Life as we knew it,…

Partnership Makes It Possible for airBaltic to Personalize the Customer Journey While Predicting Future Needs of Travelers Dublin, Ireland (May 22, 2018) – Boxever, the Customer Intelligence Cloud for marketers, today announced that airBaltic, the leading airline in the Baltic region, has selected Boxever to support its mission of delivering world-class customer service through real-time,…

Boxever Continues to Drive Advances in Marketing Technology for Travel – Innovative enhancements to its Customer Intelligence Cloud™ combined with regional expansion position the company as a leader in customer experience   Dublin, Ireland (May 9, 2018) – Boxever, the company leveraging artificial intelligence (A.I.) and machine learning to dominate the customer experience playing field – as identified…

Back in 1908, Henry Ford built and sold the first Model T. Easy to drive and maintain, it was a good car and a commercial success.

Looking back on my 20 years in marketing, it’s almost impossible not to divide my career into two clear chunks: everything that happened before four years ago, and the time since.

I’m in Changi airport, seriously considering finding one of its famous ‘snooze lounges’.

It often seems like there’s no one ‘type’ of CEO. Some are strategic thinkers. Some are more operational, getting involved in minute detail. Others are frontmen.

2018 will be a ‘coming of age’ for airlines and MarTech. We’ve gleaned these insights from our global client roster (the world’s most innovative airlines) and from being in the customer’s shoes on a regular basis. So, it’s safe to say we know a thing or two about travel and the technology driving customer experience…

I’m often asked how our global clients create best-in-class customer experiences for their passengers and, from working with them, Aer Lingus is a great example of a travel brand that is getting it right. As the first and only Irish carrier to receive a 4-Star rating from Skytrax, the world’s leading airline and airport rating…