Boxever Blog

You may have seen the news. airBaltic, who recently chose to work with us here at Boxever, has got big plans. Latvia’s flag carrier announced on Monday that it has ordered up to 60 Bombardier CS300 aircraft, cementing its place as a key player in Northern Europe. From the outside looking in, airBaltic has always…

It has been years in the making, but GDPR is finally here. Now that we’ve arrived, I can’t help but think back to what it felt like at one minute past midnight on 1 January 2000. We’d been through months of worry and panic about the so-called Y2K ‘millennium bug’. Life as we knew it,…

Back in 1908, Henry Ford built and sold the first Model T. Easy to drive and maintain, it was a good car and a commercial success.

Looking back on my 20 years in marketing, it’s almost impossible not to divide my career into two clear chunks: everything that happened before four years ago, and the time since.

I’m in Changi airport, seriously considering finding one of its famous ‘snooze lounges’.

It often seems like there’s no one ‘type’ of CEO. Some are strategic thinkers. Some are more operational, getting involved in minute detail. Others are frontmen.

2018 will be a ‘coming of age’ for airlines and MarTech. We’ve gleaned these insights from our global client roster (the world’s most innovative airlines) and from being in the customer’s shoes on a regular basis. So, it’s safe to say we know a thing or two about travel and the technology driving customer experience…

I’m often asked how our global clients create best-in-class customer experiences for their passengers and, from working with them, Aer Lingus is a great example of a travel brand that is getting it right. As the first and only Irish carrier to receive a 4-Star rating from Skytrax, the world’s leading airline and airport rating…

If you work in the financial services industry, you might feel a bit like Dorothy after she landed in Oz. Change is everywhere – especially when it comes to customer expectations. The modern customer is expecting convenient, personalized interactions with their bank, especially when it comes to online and mobile interactions. So how can banks…

Amazon’s acquisition of Whole Foods is giving the e-commerce giant a gold mine of consumer data. Boxever shares how brands can use offline and online data to enhance customer interactions. Amazon’s $13.7 billion acquisition of Whole Foods Market Inc. has been the talk of the town over the past few weeks. While many industry experts are commenting on…