20 November 2018
Boxever hires Lorcan Malone as its new COO
Dublin-based company bolsters its leadership as it moves into next phase of growth
Dublin, Ireland (20 November 2018) – Boxever, the market leading personalisation platform that uses data and AI to make every customer interaction smarter, today announces the hire of Lorcan Malone as its new COO.
Previously, Malone worked for Swiftpage where he was President and COO. He has over 20 years’ industry experience working extensively in both the private and public sectors in the US, Europe and the Middle East, delivering market-leading SAAS solutions and major IT projects.
“I can’t wait to get going as we drive the company through its “
Prior to joining Swiftpage Malone was VP at Infor CRM, GM at Sage CRM and held a number of senior level positions at IT services company Electronic Data Systems (EDS) in Ireland and the Middle East. Malone was also COO at Injazat Data Systems based in Abu Dhabi.
Lorcan Malone said: “I’m thrilled to be joining a business at the cutting edge of the rapidly expanding martech industry. Boxever has been a leader in the market for a number of years now, helping businesses to unlock the enormous value of data, analytics and AI, and deliver brilliant experiences for their customers. I can’t wait to get going as we drive the company through its next stage of growth across multiple markets and sectors.”
Dave O’Flanagan, CEO of Boxever, said: “We’re absolutely delighted to add someone of Lorcan’s calibre to the Boxever team. He has a track record of growing organisations from start-up to significant scale, and we’re really excited about him bringing that experience to the table. His arrival times perfectly as we continue to diversify into new sectors, and expand into new markets across EMEA, Australasia and Latin America. This new hire caps off an exciting few months here at Boxever following a number of new business wins, a major rebrand and our recent inclusion in Gartner’s Personalisation Engine Magic Quadrant.”
To learn more about Boxever, please visit boxever.com
Boxever is a personalisation platform that uses data and AI to help the world’s biggest brands make every customer interaction smarter and deliver game-changing customer experience. We do this in two ways. Firstly, we build rich and accurate profiles of their customers using data from across their business. Then we use AI to automate decisions about how to personalise interactions on every channel and in every moment.
The result? Personal, relevant and valuable experiences for customers, and improved engagement, acquisition and conversion for the business. Since we started back in 2011 we’ve been helping the likes of Emirates, Viva Air Group and AIB revolutionise how they engage customers. Seven years on, we’re now recognised by Gartner as a leading player in personalisation and ranked by Forbes alongside Google, Apple and Amazon as one of the most powerful examples of AI in use today.