Dave O’Flanagan | May 30, 2018 | Tomorrow’s customer

Dave O’Flanagan | May 30, 2018
Tomorrow’s customer

AirBaltic is going placesHow the Boxever customer’s adoption of technology is propelling it forward

You may have seen the news. airBaltic, who recently chose to work with us here at Boxever, has got big plans. Latvia’s flag carrier announced on Monday that it has ordered up to 60 Bombardier CS300 aircraft, cementing its place as a key player in Northern Europe.

From the outside looking in, airBaltic has always been ambitious. It has a history of firsts (it was, for example, the first to accept bitcoin as payment for tickets and sell cars in-flight – Mini Coopers, to be precise) and has consistently won awards for excellence and innovation since it was established in 1995.

Last year airBaltic reported its best ever operational results

The ambition continues, and Destination 2025 – the airline’s new business strategy – seems to be paying dividends. Last year airBaltic reported its best ever operational results, and it was recognised by OAG as the world’s most punctual airline just a few months ago.

It has been great to watch airBaltic’s progress over the last few years and see an airline reaping the benefits of its ambition. This latest aircraft order is the largest investment ever in Latvian history and offers further evidence of airBaltic’s commitment to expansion and adoption of leading technology.

We’re delighted to be working with such a forward-thinking airline, bringing in AI to make every interaction smarter and to deliver truly personalized experiences for its passengers.

Congratulations, airBaltic – we’re looking forward to working with you.

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