30 May 2018
AirBaltic is going places
How the Boxever customer’s adoption of technology is propelling it forward
You may have seen the news. airBaltic, who recently chose to work with us here at Boxever, has got big plans. Latvia’s flag carrier announced on Monday that it has ordered up to 60 Bombardier CS300 aircraft, cementing its place as a key player in Northern Europe.
From the outside looking in, airBaltic has always been ambitious. It has a history of firsts (it was, for example, the first to accept bitcoin as payment for tickets and sell cars in-flight – Mini Coopers, to be precise) and has consistently won awards for excellence and innovation since it was established in 1995.
Last year airBaltic reported its best ever operational results
The ambition continues, and Destination 2025 – the airline’s new business strategy – seems to be paying dividends. Last year airBaltic reported its best ever operational results, and it was recognised by OAG as the world’s most punctual airline just a few months ago.
It has been great to watch airBaltic’s progress over the last few years and see an airline reaping the benefits of its ambition. This latest aircraft order is the largest investment ever in Latvian history and offers further evidence of airBaltic’s commitment to expansion and adoption of leading technology.
We’re delighted to be working with such a forward-thinking airline, bringing in AI to make every interaction smarter and to deliver truly personalized experiences for its passengers.
Congratulations, airBaltic – we’re looking forward to working with you.
Dave is CEO at Boxever – a market-leading personalisation platform that uses data and AI to make every customer interaction smarter. Boxever is recognised by Gartner as a leading player in personalisation and ranked by Forbes alongside Google, Apple and Amazon as one of the most powerful examples of AI in use today.