Posts Tagged: Future of Travel

What have hot dogs got to do with brand loyalty, you ask? I’ll tell you. Think of the connected consumer today: more rewards than they know what to do with, “members” of a seemingly endless collection of programs. From online registration to profile setup to email opt-in, you can be an exclusive, valued customer by…

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Airline selects Boxever’s Customer Intelligence Cloud to increase revenue and deliver a smarter customer journey DUBLIN & NEW YORK — (October 6, 2016) — Boxever, the leader in omnichannel personalization for airlines and travel retailers, today announced that Flybe, Europe’s largest regional airline will now leverage Boxever’s best-in-breed technology for a holistic approach to its customer…

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Travelers have a lot brands competing for their attention these days. Airlines who go the extra mile to wow their customers in micro-moments will break through the noise. It was only a matter of time before the tech giants encroached on the travel industry. Recent moves from Microsoft, Facebook and Google show how hungry they…

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Traveler providers, airlines and marketers alike are all looking toward the future and evaluating new technologies in an attempt to delight customers and improve the end-to-end customer journey. While plans to implement innovative services may be rooted in an effort to make travel better, before deploying, airlines need to ensure they fully understand consumers’ perceptions…

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