Posts Tagged: Big Data

Watch out Superman, data scientists are the real-world corporate superheroes On the heels of Halloween, superheroes have been in our midst in no short supply. But who may be the real Clark Kents to solve the biggest modern challenge(s) – or how to solve for big data, at least? Data scientists, according to Bloomberg.


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What have hot dogs got to do with brand loyalty, you ask? I’ll tell you. Think of the connected consumer today: more rewards than they know what to do with, “members” of a seemingly endless collection of programs. From online registration to profile setup to email opt-in, you can be an exclusive, valued customer by…

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Airline selects Boxever’s Customer Intelligence Cloud to increase revenue and deliver a smarter customer journey DUBLIN & NEW YORK — (October 6, 2016) — Boxever, the leader in omnichannel personalization for airlines and travel retailers, today announced that Flybe, Europe’s largest regional airline will now leverage Boxever’s best-in-breed technology for a holistic approach to its customer…

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Customer service technologies that once seemed like science fiction are now quickly becoming the norm. Machine learning and artificial intelligence platforms are constantly gathering information about consumers and using it to deliver the best multi-channel experience possible. Chat bots and virtual reality are on the cusp of becoming commonplace as consumers grow more accustomed to…

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Brands don’t have to be giants like Google or Amazon to use their customer data to deliver exceptional service. Using artificial intelligence lets companies have more meaningful interactions than ever before. There are few brand names more recognizable today than Google and Amazon. Both companies have reached nearly unparalleled levels of success in the digital…

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