Case Studies

  • Jetstar – Jetstar Realizes Millions More in Annual Revenue… because of Seamless, Personalized Customer Experience

    Jetstar - Transforming the Customer Experience Through Digital Transformation

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  • How Companies Are Reimagining the Customer Journey
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  • Viva Aerobus’ Opportunity: Make it easy to buy, easy to fly

    As a low cost carrier, it can be difficult to find a point of differentiation from competitors when
    price is the first – and often only – deciding factor for consumers...

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  • Cebu Pacific Case Study

    As one of the early pioneers of the low fare, great value airline models, Cebu Pacific has always
    been committed to delivering the type of innovative services and experiences that its customers
    desire. In that spirit...

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