BUSINESS & PRODUCT

Stay connected with us

Why Now Is the Time for Airlines to Put Their Customers First – with Data

From flight delays, cancellations, computer outages and complications with overbooking, the same customer service issues that have plagued the airline industry for years continue to make headlines. Just this month, three of the largest US carriers faced major backlash due to overbooking issues and massive flight delays. If the past few weeks has taught us…

Read More
Quality Innovation In the Cloud at Boxever

While not the glitzy end of Boxevers’ business, I’d like to discuss a small piece of innovation, which enables us, a startup in Dublin, to punch above its weight and drive innovation that delivers for our customers. Delivering Personalization at Scale As the head of Quality at Boxever, I have the pleasure of leading a small…

Read More
Boxever Personalization Survey: Find out what’s standing in the way of true 1:1 interactions for your business

Personalization has a way to go before we see true 1:1 interactions across every industry. For many companies, prior investment in channel-centric technologies means having to take a step backwards before moving forward into cross-channel support. “Historically, firms sourced digital experiences software in silos. Although they now focus on multi-device contextual experiences, 61% lack the…

Read More
Conversational Commerce: Boxever CEO Dave O’Flanagan’s keynote at Mobile World Conference 2017

Boxever’s CEO and co-founder, Dave O’Flanagan, chatted with AdWeek’s Martin Swant this week at Mobile World Conference 2017 on the subject of Conversational Commerce. You can watch the entire keynote here (Mobile World Conference 1 March 2017).  Covering a wide range of topics, the discussion began by exploring Messaging apps, which are at the heart of the…

Read More
Boxever™ Launches New Product Suite, Expands Offerings to Support the Customer Journey Within New Verticals

Boxever OneView and Boxever Engage provide comprehensive customer data platform and predictive personalization engine, respectively, to support a move into the financial services and retail markets DUBLIN – (February 14, 2017) – BoxeverTM, the leader in omni-channel personalization for B2C brands, today announced a new product suite – including Boxever OneView and Boxever Engage – that…

Read More
Boxever Survey Reveals Disconnect between Marketers and Consumers When It Comes to Building Brand Loyalty

Findings from 500 combined marketers and consumers debunk expectations versus reality on key topics driving the modern marketer’s agenda: AI, Personalization, and CX DUBLIN and NEW YORK – (December 12, 2016) – While today’s brands are laser-focused on trying to create exceptional customer experiences in an always-on, omni-channel world, a recent survey from Boxever reveals that…

Read More
Flybe Reimagines Customer Experience with Boxever

Airline selects Boxever’s Customer Intelligence Cloud to increase revenue and deliver a smarter customer journey DUBLIN & NEW YORK — (October 6, 2016) — Boxever, the leader in omnichannel personalization for airlines and travel retailers, today announced that Flybe, Europe’s largest regional airline will now leverage Boxever’s best-in-breed technology for a holistic approach to its customer…

Read More
Viva Aerobus Selects Boxever to Drive Deep Customer Insights

Leading Mexican low-cost airline leverages Boxever’s Customer Intelligence Cloud for richer insights and more personalized interactions with Customers DUBLIN & WYCKOFF, N.J.–(BUSINESS WIRE)–Boxever, the leader in omni-channel personalization for airlines and travel retailers, today announced that Viva Aerobus will now be leveraging Boxever’s Customer Intelligence Cloud to capture, analyze and act upon its Customer data.

Read More