Boxever Blog

Stay connected with news, insider tips and industry perspective!

Aer Lingus Selects Boxever to Deliver a World-Class Personalized Customer Experience in the Sky and on the Ground

Partnership Supports Aer Lingus’ Growth Strategy by Driving Increased Direct Bookings and Ancillary Revenues   Dublin, Ireland (November 7, 2017) – Boxever, the Customer Intelligence Cloud for marketers, today announced that Aer Lingus, Ireland’s only four-star airline, has selected Boxever to help deliver on its promise of industry-leading guest experience. Aer Lingus partnered with Boxever because of their deep expertise in the…

Read More
Micro-moments: What can you do with five seconds or less?

Dermot O’Connor, vice president of product & co-founder at Boxever, shares advice on creating successful micro-moments. Five seconds. In the age of content overload, sometimes that’s the only amount of time you have to make an impression on a customer. Regardless of whether a customer is researching a purchase on your website or browsing through…

Read More
Interesting highlights from 2017

Our team reflects on customer, partner and company success in the first half of 2017. At Boxever, we’ve understood since day one that personalization is key to improved customer conversion and brand loyalty. But in the first half of 2017, we are seeing continued industry-wide acceptance of this understanding. Companies are seeking customer intelligence solutions…

Read More
The Journey to True 1:1 Personalization

At Boxever, we’ve talked to our customer about a ‘Personalization Maturity Curve’ to illustrate a company’s journey towards achieving true, one to one personalization at scale. We’ve found that organizations are starting to explore how to use their data better and more productively for customers. From our experience in the travel space, we’ve observed that…

Read More
Financial Services: Time to Bank on AI for CX

It’s time for the financial services industry to invest in Artificial Intelligence technology to improve customer experience. Throughout the years, financial companies have relied on technology to enhance their overall operations. Banks were early adopters of computer automation to help with backend tasks, recognizing that technology could help reduce human error and enrich overall productivity….

Read More
Solving the Personalization Mystery: Case Closed

Struggling to solve the mystery of perfect personalization?  Recently, our team conducted a survey of B2B marketers across a variety of industries to find out how they were implementing personalization technology and techniques in their marketing strategy. And, while 80 percent of respondents said that they see the benefits of omnichannel personalization, many are struggling…

Read More
Boxever, an Oracle Marketing AppCloud Partner, Launches Application that provides Cross-Channel Engagement and Real-Time Personalization

Boxever’s Customer Intelligence Cloud Helps Marketers to Personalize Across Channels Through Integration to Oracle Marketing Cloud Dublin, Ireland—May 10, 2017—Boxever, a leader in omni-channel personalization for retail brands and Silver level member of Oracle PartnerNetwork (OPN), today announced that Boxever’s Customer Intelligence Cloud application is now available on the Oracle Cloud Marketplace, as a partner…

Read More
Just the Ticket: How to Make Personalization Count for an Improved Customer Experience

May has always been a month of change: college graduations, weddings and the promise of warmer weather and beach vacations. For the travel industry, the start of May presents multiple opportunities to engage with both new and existing customers as they map out plans for these exciting events. But there’s another change on the horizon:…

Read More
Boxever and Oracle: A Partnership for the Modern Marketer

As the MarTech landscape continues to evolve and new technologies are introduced, it’s crucial that vendors remember our customers’ success is the number priority. Marketers are looking for solutions that integrate with their existing technology, as it allows them to do their jobs more effectively and efficiently. At Boxever, we look for partnerships that will…

Read More