Boxever has served the airline industry since 2012, transforming the way airlines use data to engage their customers. Boxever delivers at every level, from providing the industry's richest guest profile and leading Customer Data Platform to Predictive Personalization on every channel, in context.
With Boxever, airlines can deliver highly personalized offers and relevant communications to customers by applying advanced decision-making intelligence to ensure the right message or offer is delivered at the right time and place. Boxever combines every customer’s historical transactions with real-time contextual data to deliver a reimagined customer journey across channels.
Our rich heritage with airlines ensures a fast, scalable and flexible solution for our customers.
We help you uncover hidden revenue opportunities throughout the online booking experience by delivering highly relevant and timely ancillary and upsell offers, personalized for each traveller based on a combination of their individual history and their current traveling context. Boxever helps optimize conversion opportunities, delivering solutions such as abandoned cart email notifications, urgency messaging, search personalization and much more.
Boxever helps you take full advantage of the rich data available from your booking engine, loyalty programs, website and call center applications by personalizing all outbound comms (email, call-center, mobile push) at an individual level across all channels. Inbound responses are immediately added to the industry's richest guest context, enhancing every interaction with smarter personalization in the future. We help deliver an unparalleled in-flight, in-airport and in-lounge experience, in addition to all digital experiences.
We help with your goals to maximize yield on each flight by linking your revenue management systems to your digital advertising platforms. By delivering more relevant segments to Facebook and Google based on your entire customer data and matching it with distressed inventory, we enable to you place ads where and when they are most likely to be seen by your target audience